Terms & Conditions

Terms & Conditions

Orders & Payment

1. Order Placement: Once you place an order with Best Cocopeat ("We"), full payment is required before the order is shipped.
2. Accepted Payment Methods: We accept payments through PayPal, Google Pay, Amazon Pay, and Shop Pay to ensure secure and convenient transactions.
3. Bulk Orders: For bulk orders, we will send an invoice for payment through PayPal. Shipping will commence upon receipt of full payment.
4. Shipping: We aim to ship your packages quickly and cost-effectively using UPS and USPS as our primary carriers.

Return Policy

1. Condition of Returns: All returns must be received in the same condition as they were shipped. Items altered in any way (cut, turned, planed, damaged, or stained) will not be accepted.
2. Notification: If you are not satisfied, you must notify us within 5 business days after receipt of your material. Contact us to arrange a return within 15 days of receiving the merchandise.
3. Return Shipping: Return shipping costs are the responsibility of the customer. You can request a full refund on returned merchandise or seek a credit for a future purchase.

Text Notifications

1. Subscription Consent: By subscribing to Best Cocopeat's text notifications, you agree to receive automated marketing text messages about our products and services at the phone number you provided.
2. Message Frequency: Messages will be recurring. Consent is not a condition of purchase. Message and data rates may apply.
3. Opt-Out: To opt-out, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. You may receive a confirmation text after opting out. Attempting to opt-out by any means other than texting these commands is not considered a reasonable means of opting out.

Contact Us

If you have any questions or concerns, please contact us at:

• Phone: 1-800-484-2340